Terms of service
Welcome to Vedaaa Jewels. By accessing or using our website, purchasing products or interacting with our services,you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before using our website.
Throughout these Terms the words "we","our","us" and "Vedaaa Jewels" refer to Vedaaa Jewels and "you","your" or "customer" refers to any person accessing or using our website.
1.Acceptance of Terms
By visiting our website and/or purchasing products from us, you engage in our service and agree to be legally bound by these Terms and Service, including any policies referenced herein.
If you do not agree with these Terms, please discontinue use of our website immediately.
2. Eligibility to Use
By using this website, you confirm that:
• You are at least 18 years of age or using the website under parental supervision.
• You are legally capable of entering into binding agreements.
• The information provided by you is accurate, complete and current.
3• Products & Services
Vedaaa Jewels offers artificial/fashion jewellery for sale through our website.
We make every effort to display product colors, designs and details accurately. However,due to lighting, photography and screen settings, actual product colors may slightly vary.
All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.
4• Pricing & Payments
All prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.
We reserve the right to modify pricing at any time without prior notice.
Accept payment methods include:
• UPI Payment
• Debit/Credit Cards
• Secure Online Payment Gateways
Orders will only be processed after successful payment confirmation.
5 • International Shipping
Vedaaa Jewels ships both within India and internationally
International customers are responsible for any customs duties, import taxes, or local charges imposed by their country. Delivery timelines may vary depending on destination and customs clearance.
We are not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.
6• Orders Acceptance & Cancellation
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
• Incorrect pricing or product information
• Suspected fraudulent transactions
• Unavailability of products
•Violation of these Terms
If payment has already been made for a cancelled order, the amount will be refunded to the original payment method where applicable.
7• Return, Replacement & Refund Policy
At Vedaaa Jewels, customer satisfaction is important to us. However,due to the nature of jewellery products,we maintain a strict replacement policy.
REPLACEMENT ELIGIBILITY
We only accept Replacement requests in the following situations:
• Damaged product received
• Wrong item delivered
To be eligible:
• The issue must be reported within 48 hours of delivery
• Clear unboxing video and image must be shared as proof
• Product must be unused and in original packaging
NON -REFUNDABLE POLICY
We maintain a strict no-refund policy.
Refunds will not be issued for :
• Change of mind
• Personal dislike
• Incorrect customer preferences
• Minor color variations due to photography or screen settings
Replacement requests without valid proof may be rejected.
8• Non- Returnable Items
The following items are considered non- returnable and non- refundable:
• Used products
• Products damaged after delivery
• Sale or discounted items
• Customized or special - order products (if applicable)
9 • Customer Responsibilities
You agree not to:
•Misuse the website
• Submit false information
• Attempt fraudulent transactions
• Interfere with website security or operations
Any misuse may result in suspension or restrictions of access.
10• Intellectual Property Rights
All content on the Vedaaa Jewels website, including but not limited to:
• Logo
• Product images
• Designs
• Website content
• Graphics
• Text and branding
is the exclusive property of Vedaaa Jewels and may not be copied, reproduced, distributed,or used without prior written permission.
Unauthorized use may result in legal action.
11• Limitation of Liability
Vedaaa Jewels shall not be liable for:
• Indirect of incidental damages
• Delivery delays caused by third -party shipping partners
• Losses arising from misuse of products
• Allergic reactions or personal sensitivities to materials
Customers are advised to review product details carefully before purchase.
12• Privacy
Your personal information to handled according to our Privacy Policy. By using our website,you agree to the collection and use of information as necessary to process orders and improve services.
13• Third -Party Services
Our website may use third -party payment gateways and service providers for secure transactions and logistics. We are not responsible for third -party policies or practices.
14• Changes to Terms
Vedaaa Jewels reserves the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after Changes constitutes acceptance of the revised Terms.
15• Governing Law
These Terms of Service shall be governed by the interpreted in accordance with the laws of India.
Any disputes arising from use of this website shall fall under the jurisdiction of the competent courts in India.
16• Contact Information
For any questions regarding these Terms of Service, please contact us:
Vedaaa Jewels
E-mail: vedaaajewels@gmail.com